Office 2.0 Bug Tracker

Tag
Description
Status
Creation Date
Creation Post
Fix Date
Fix Post
accountingQuickBooks Online Edition is great, but it only works with Internet Explorer on Microsoft Windows. Intacct for Salesforce.com would be a good alternative, but at $400 per month for two users, it's not exactly cheap. Something more than a simple spreadsheet editor is much needed for serious accounting work.Waiting for a FixMarch 31, 2006itredux.com
apiLet's face it, when it comes to offering public APIs, most Web 2.0 applications should be dubbed Web 1.5, or even Web 1.1. Salesforce.com certainly is an exception to that rule, but most services I currently use need better interfaces: Gmail should add POP access to external email accounts, LinkedIn should offer a public API for sending invitations and querying one's list of connections, and Simpy should add a JavaScript interface similar to del.icio.us' Linkrools. But that's only the tip of the iceberg. APIs for single sign-on, data backup and advanced content sharing and syndication are needed, and they are nowhere in sight right now. This is where most of the work has to be done, and the first step is in convincing service providers that APIs are a good thing. If there is was thing they should learn from Google's success, that could very well be it.Waiting for a FixJanuary 27, 2006
attachmentCurrently, the only way to open a Microsoft Word document using an online word processor such as Writely or Zoho Writer is to save it on the local file system, then upload it to the online application. A one-step approach would dramatically improve the overall end-user experience.Waiting for a FixJune 20, 2006itredux.com
batchMost social bookmarking tools have the same problem: they cannot sustain the growth of their user base and have to work in batch mode. What this means is that if you update your bookmarks stored in del.ico.us, changes might be reflected only 24 hours later. Similar problems plague Simpy and FeedDigest, which makes service cascading less reliable than it could be. Nevertheless, both services are currently being improved and I would expect these problems to be resolved no later than in the second half of 2006.Waiting for a FixJanuary 27, 2006
brandingGranted, most services will let you put your logo somewhere on the screen, and change fonts and colors here and there, but beyond that, service branding remains a luxury that most of us cannot afford. Services should be offered through an organization's own domain name, instead of a generic one. For example, I would like to use Basecamp through a URL that looks like projects.itredux.com, instead of the backward itredux.projectpath.com. Google has started to address this issue, therefore I expect it to be fixed for most services before year's end.Waiting for a FixFebruary 12, 2006itredux.com
brokerToo many gateways between protocols are required to build a complete Office 2.0 setup today. An Office 2.0 integration broker is required. It should support any protocol, push and pull mechanisms, and offer advanced data type conversion and data format translation capabilities.Waiting for a FixMay 28, 2006itredux.com
copyIf you are developing a spreadsheet with Zohosheet, there is no way to copy and paste it into a Writely document, or even a Zoho Writer document for that matter. Ray Ozzie at Microsoft has been working on a universal clipboard, but until enough Office 2.0 applications support it, it remains a proof of concept, not a working fix to the bug.Waiting for a FixMarch 25, 2006itredux.com
croppingMost applications do not have zooming capabilities, making precise cropping virtually impossible. And as far as resizing goes, it’s usually down through handles displayed around the picture, as opposed to direct entry of the desired size, making the exercise quite tricky.Totally FixedFebruary 1, 2007itredux.comFebruary 3, 2007itredux.com
desktopThere is not a month that passes by without one or two new AJAX home page services being released. eskobo, Favoor, Google, HomePortals, NetVibes, Pageflakes, Protopage, Windows Live, Zoozio, make your pick! Problem is, most of them don't really bring much value beyond showing your emails and preferred RSS feeds onto one page. So far, opening multiples tabs in my web browser seems to be working well enough. Once better APIs become available for most of the services I use and some AJAX home page services start providing intuitive wizards for them, I might change my mind, but until then, I do not use any home page other than the one I get with Salesforce.com and I extend it using custom dashboards and FeedDigest feeds.Waiting for a FixJanuary 27, 2006
downAs illustrated by Salesforce.com's repetitive service disruptions, an online service can go down. Ensuring the right level of quality of service for a large user base is no simple task, and only time will tell whether or not mission critical applications can be served that way to a very large audience. In the meantime, displaying service performance history, as Salesforce.com does with trust.salesforce.com, is a good way to manage customer expectations. I hope that most service providers will adopt similar communication practices this year.Waiting for a FixFebruary 22, 2006
expensiveSeveral readers of this column complained that most of my Office 2.0 setup revolves around Salesforce.com Enterprise Edition, which at $125 a month is not exactly what they would call affordable. As much as I agree with them, I still believe that Salesforce.com is a fantastic tool worth every penny I am spending on it, and I believe that very many early adopters for the Office 2.0 concepts would benefit from using it and could justify the investment. This tells me that I should build some kind of RoI calculator for the personal use of Salesforce.com. I'll keep you posted on this one.Waiting for a FixJanuary 27, 2006
feedOffice 2.0 databases such as Dabble DB do not provide complete XML feeds for the data they store, and most of the data gets stuffed into a single 'Description' field within RSS feeds. This makes data repurposing virtually impossible without complex parsing.Totally FixedApril 9, 2006itredux.comApril 22, 2006itredux.com
fragileThe more online components are used to create a mashup, the more single points of failure are introduced into the application. Replication, caching and monitoring will be required to make mashup reliable-enough for them to be used in a production environment.Waiting for a FixJune 4, 2006itredux.com
itunesAs discussed in the Rules for Office 2.0 article, we might find a way to make iTunes Office 2.0 compliant. It's not there yet though, so stay tuned! [Pun intended]Partially FixedJanuary 25, 2006itredux.comApril 20, 2006itredux.com
macrosThe upcoming Zoho Websheet is one of the greatest tools since Gmail, but it does not support macros yet. Unless you're using a spreadsheet for building grocery shoping lists, macros are a must-have. Let's hope that the good folks at AdventNet -- the Zoho people -- are working on it.Waiting for a FixJanuary 27, 2006
offlineAs mentioned before, this one won't be solved, because it should not. Offline Office 2.0 is an oxymoron, so forget about it, and find ways to remain online most of the time instead. For me, that currently means looking for a good wireless modem card that I could stick into my PowerBook's PCCARD slot.Waiting for a FixDecember 17, 2005itredux.com
photoshopOffice 2.0 is called that way rather than PC 2.0 for good reasons. Not everything one does with a personal computer can be done online yet. Any CPU-intensive application that requires real-time interactions with end users will be very hard to migrate online, therefore PC 2.0 is a long way off, but Office 2.0 is getting real, so there is no reason why you should not take advantage of it today.Partially FixedJanuary 27, 2006April 2, 2006itredux.com
pluginI like DreamTeam because it gives me Gantt charts in Salesforce.com, but I would rather have an AJAX interface instead of the funky DreamFactory plugin technology. A couple of years ago, I built a project management spreadsheet with Microsoft Excel that sported a Gantt chart interface. It made extensive use of macros, so I will try to run it into Zoho Websheet as soon as AdventNet comes up with a version that supports them.Waiting for a FixJanuary 27, 2006
powerpointOffice 2.0 alternatives to Microsoft PowerPoint are at the pre-alpha prototype stage right now. That's the bad news. The good news is that several companies are working on it and the challenge is an order of magnitude simpler than developing a working spreadhseet editor in AJAX, therefore I would expect this bug to be fixed sometime in the first half of 2006.Partially FixedDecember 30, 2005itredux.comMarch 2, 2006itredux.com
quicken1time, foonance and Mvelopes are very nice online expense trackers, but they do not integrate with online banking systems, therefore are of limited use. A true Office 2.0 alternative to Intuit Quicken is needed, but as long as Intuit refuses to support any web browser other than Microsoft Internet Explorer, it might be a long way away.Waiting for a FixMay 7, 2006itredux.com
rawFlickr certainly is the best tool to manage pictures online, but it does not support the upload of native RAW images yet, which makes the overall workflow slightly more complex than it should be. I would expect this limitation to be adressed soon, but if it does not, someone should come up with an online picture processing service that would provide a RAW image upload interface into Flickr or its closest match today, 23.Waiting for a FixDecember 27, 2005itredux.com
slowThe more services are involved to perform a certain task, the slower you're likely to get your task done. This problem can be easily demonstrated when cascading a social bookmarking tool such as Simpy with a feed processing service like FeedDigest. Caching would help accelerate things up but leads to outdated information being served in some instances. It seems to me that there will be an opportunity at creating the Akamai of service syndicationWaiting for a FixJanuary 24, 2006itredux.com
sodA public API for remote data storage would enable separation of duty between data storage services and data editing services. WebDAV could be used for document-centric data, but a new API is needed for relational data.Waiting for a FixFebruary 24, 2006itredux.com
spamDocument sharing works by sending an email to the person you want to share a document with, and that email can get canned by a spam filter, or simply ignored by people who are not familiar with the mechanism.Totally FixedFebruary 19, 2006itredux.comJuly 11, 2006itredux.com
ssoThe more services you use to get your work done, the more passwords you have to manage and the more time you have to spend typing them every day. My current Office 2.0 setup includes 14 different services, 10 require a login and password, and 8 separate logins and passwords are used. Clearly, we need a better version of Microsoft Passport. Nevertheless, using multiple services with different logins and passwords also limits the risk of identity theft, which certainly increases the more activities get performed online. Therefore, this problem is a complex one and I am not convinced that it could be solved without significant infrastructure changes, such as the mainstream adoption of biometric identification devices. In the meantime, multiple sign-on is not such a bad idea.Partially FixedJanuary 27, 2006March 19, 2006itredux.com
storageToday, you can find a quarter-terabyte hard drive for $75. That's 30 cents a gigabyte. With that in mind, the 2.866 GB quota I have with Gmail today seems kinda ridiculous. That's less than 86 cents! There are ways to work around it, but I would rather not have to worry about it and pay whatever subscription that would give me a terabyte of secure storage online. Rumors have been circulating that Apple might soon offer terabyte .Mac accounts, and Google is the kind of company that thrives on bold challenges like that, so I remain confident that this bug might be fixed before the end of the year.Waiting for a FixJanuary 4, 2006itredux.com
synchronizationThere is no easy way to synchronize contacts and events stored into Salesforce.com with a cellphone or a PDA without using Microsoft Outlook as a gateway. Synchronization between Gmail and Salesforce.com is not supported either.Partially FixedApril 28, 2006itredux.comMay 6, 2006itredux.com
uiEventhough I would like to get advanced branding for the services I use, I also want them to provide consistent user interfaces. Today, the Gmail user interface could not be more different than the one sported by Salesforce.com, and this creates cognitive friction that significantly reduces one's productivity. One of the most important features offered by desktop operating systems such as Microsoft Windows or Mac OS is the consistency of user interfaces provided by applications that run on top of them. Such consistency is nowhere to be found on the web today, first because no user interface framework managed to establish itself as a standard, second because design guidelines are not defined, nor widely adopted. Frameworks such as OpenAJAX are an attempt at addressing this issue, but I doubt that they will have significant traction before some time, mainly because so much is at stake: he who owns the AJAX framework ends up owning Office 2.0, much like Microsoft owning Microsoft Windows and the community of 8 million Visual Basic developers significantly contributed to make Microsoft Office the standard office productivity tool. In the meantime, developers of Office 2.0 services should adopt common guidelines and design principles, making tools like WordPress look a little bit like 30 Boxes, even though they've been developed by different companies, using different technologies.Waiting for a FixFebruary 12, 2006
wordTo be more precise, they can import most documents, but they won't necessarily display them in an unaltered fashion. The one I use -- Zoho Writer -- does a much better job than Gmail's 'View as HTML' feature, but it isn't enough if you need to modify documents that have been created using a lot of Microsoft Word's fancy features. Now, the good news is that when you export the document back to Word, everything that was in the original document but could not be properly displayed in Zoho Writer still is there. Somehow, Zoho Writer is preserving the original Word document, and that one thing is what makes the end-to-end workflow actually work. If there was one reason why Office 2.0 is working today, that would be it.Waiting for a FixJanuary 27, 2006